Our Reviews

John C was the Tech who did an extensive cleaning of my heat pumps and the outside distribution unit. Careful. Excellent work and knowledge of them both. Will I receive an invoice now or is GMP still covering it? Thank you. DHW He took photos of everything

We Clean Heat Pumps is a my 1st choice for maintaining my mini splits. The service is great. If you are having issues with a unit they’re right there to help. They provide an excellent service.

Super nice service man and very knowledgeable. He did the best job I've had done.

Justin was very professional and knowledgeable. He did a fantastic job.I will definitely use, We clean heat pumps again.

great and quick and I can finally run my mini split again.

The tech, John was fantastic! He took care of both of our heat pumps, one being 8 years old and extremely dirty. When done they both looked brand new and we could tell they operated more smoothly. That new efficiency will translate into some utility savings! Could not have sent a better representative for your service.

Great service, thanks!

Leif was prompt and thorough with cleaning. He showed me details of another filter in the units, that no one showed or explained to me in over eight years. I will definitely use again.

Great service - Levin was thorough, meticulous and amiable. My phone interaction with office staff was also great and their pricing is very reasonable.

My wife and I appreciated Mauve's excellent work. Thank you!

I have searched for 2 years for a company to clean my mini splits. A CARRIER business refused to come because I was 1 hour & 5 minutes away. Five minutes over their allowed service area. Ridiculous. I kept searching and found "We Clean Mini Splits". Great reviews. So I took a chance and called. Had an appointment in no time. They came this morning, did deep clean on them. They definitely needed one. Matt did a Wonderful job. He was very neat, professional and answered any questions I had. So glad I found this company. Highly recommend them. A. Smith Northfield, MA.

thorough job, answered all questions and explained the process Friendly and courteous

Maeve was great!

John was efficient and super tidy, and freindly!

Everything is working great!

Do not hesitate to call this company! Justin came out and did a fabulous job on our minisplits. He was courteous and professional, left the house as clean as he found it and the units now are sparkling and running like new, and that's saying alot because they are over 10 years old! We're so happy this company exists and plan on having them back every year. Thankyou for all your hard work Justin!

Great job! Made a big difference! Professional, friendly, thoughtful.

it was quick to schedule, they came on time and were nice and clean. made this yearly chore easy to deal with.

Our service tech was Eddie. Very polite and professional!

The technician arrived a bit late, but I was called first. He was careful and considerate of my home in doing the necessary cleaning. Good job.

Professional, punctual & effective!

Our technician, Eddie, arrived early, and was polite, professional, and very knowledgeable. Would highly recommend him.

John as terrific! He first described what he was going to do, helped move furniture, and then told me what conditions he was seeing. He made recommendations for problems he uncovered, and showed me what to keep an eye on. He explained mechanical function, and how to do maintenance that I can do. This was an informative and positive experience. Thanks John!

Everything was done so thoroughly that I have great confidence in my system during these frosty days

Johnathan is a delight to work with! Very helpful in getting our draft line up and running again.

I had a good experience with this business. The tech clearly knew what he was doing and was engaged in the work. I’m looking forward to a more efficient heat pump!

The technician arrived on time with texts explaining his ETA. The technician was friendly and professional. I was happy with the service.

On time and did the work well. Thanks!

Justin arrived on time with prior notice upon leaving the prior job site. He was very polite, informative, and his work was very thorough from cleaning to final cleanup. On the whole, very professional.

Jon was on time, efficient, and thorough.

Maeve was very good. Courteous, Prompt, answered questions, Friendly. Great representative for the company

Maeve is skilled, did a great job and would highly recommend her

John was awesome. Friendly and quality of work and caring. He even wore clean inside shoes

The online scheduling was easy, and we were serviced by Maeve who answered all of our questions and obviously cares about her job - thanx!

Maeve did an excellent job maintaining our heat pumps. They were very pleasant and efficient.

Maeve was incredibly knowledgeable, professional and efficient!

Maeve did an excellent job deep cleaning our heat pump today, May 22: arrived early, very efficient, polite, friendly and answered our questions clearly. We would be very happy to have Maeve back for annual service.

They do a very deep and thorough cleaning beyond what you will get in most places. Mark was fantastic and helped me learn how to keep my heat pumps in optimal condition..

Matt was friendly, knowledgeable, thorough, and tidy. Can't ask for more!

My cleaner was thoughtful, courteous and full of useful information about the workings of heat pumps. Great!

Matt showed up right on time and got right to work. He got the job done professionally and efficiently, and you'd never know he'd been there by how clean he left the two spaces. Highly recommend!

Excellent service. Clear communication. Polite, efficient, thorough technician.

Matt was knowledgeable about the servicing of our mini splits. He told us everything he was going to do before he did it.

The technician showed up on time and was very professional. I was thankful he took his shoes off and covered anything that may have gotten dirty while he was cleaning my heat pump. He did a great job!

Very happy with the service! We have this service through the rental program with our utility company. However if we had to pay for the service we would 100% pay and keep this great service! Very good company.

Called the company and Matt answered all my questions. They are honest and reliable, and provided great service. Matt did a thorough clean up of my mini splits, it has been two months since then and the units are in great working shape. 100% recommended.

Your service guy encountered extra work here. He chose to remove hardware wire we'd wrapped around the exterior unit so he could clean it properly. It wasn't easy, yet he was very nice about it. He was clearly set on doing his job well.

Excellent service and good person seeing to it! Thank you so much.

I was very pleased with the service performed. The tech cleaned 2 heat pumps and the difference was day and night in both appearance and performance. I had waited about 3-4 years before getting it cleaned and i will not wait that long ever again. Thanks again for the prompt service!! I will absolutely have you back out again. THANK YOU!

Look no further for your heat pump maintenance needs. Kirk was a delight to work with. On time, knowledgable, great service. Highly recommend!

Kirk was highly professional and courteous. He thoroughly clean our mini splits and condenser quickly and efficiently. I would highly recommend "We clean heat pumps"!

Very thorough cleaning of all pumps. Polite and courteous technician. Great communications concerning arrival times.

Courteous, informative, thorough and timely. Great service!

Great service, good communication and professional technicians.

Courteous, explanation of process was very clear.

They arrived quickly, performed the service, and were professional in all interactions.

Mark was very helpful and did a great job cleaning the outside unit.

On time, courteous service done quickly.

Very pleased with the service… the tech found an issue and followed through with a resolution

We Clean Heat Pumps communicated well, sending messages to remind us about the cleaning appointment and to pinpoint the arrival time of its technician/cleaner. Mark was very pleasant and answered our questions thoroughly. We were very pleased with the service we got.

Trey and his crew were awesome! They were great with scheduling around business needs and worked cleaned. Thank you!

Trey did a thorough job cleaning my minisplits. He is a great worker who cares about what he is doing. I highly recommend him.

Your guy was very good and very professional. Thank you Darlene

What a great company! On time communication is awesome & very respectful tech. Thank you Justin .

Excellent customer service which includes product knowledge, on time and throughly cleans the mini-split. Five stars!!!

As usual your tec did a great job! Thanks Matt!

The entire experience from start to finish was wonderful.! Gus was on time, extremely professional and did a great job. When I had a question after the work was completed, Gus called me right back and stayed on the phone for several minutes to answer my questions. I would highly recommend them to anyone. They have earned our business in the future.

Wonderful customer service. Squeezed us in before a real estate closing. Thank you

Our Tech did a fabulous job cleaning and serving our unit. Arrived on time, did a thorough job - Highly recommend!

Tech was pleasant, efficient, neat, and informative. Excellent, prompt service. I was very pleased.

As always Tom is happy and willing to fix anything that comes up. HIs willingness and knowledge makes it a simple and enjoyable business collaboration

Gus from We Clean Heat Pumps was out to my house today to clean three Mitsubishi units along with the outside compressor. Polite, professional and I was very impressed with his work! Gus took the time to go through each unit to clean and confirm working condition. I invested a lot of money a few years ago to install these units and it is great to know that I have We Clean Heat Pumps available to maintain these units for years to come!

Great company to work with. Always very detailed and have excellent communication!

Trey with We Clean Heat Pumps, Charleston, SC just finished cleaning our mini-split in the ADU above our garage. He did an amazing, thorough job, and I couldn’t be happier with his service. He was on time, courteous, professional and explained the entire process and answered all of my questions. I would highly recommend Trey for all of your HVAC cleaning needs! I’m also scheduling a cleaning for our system in the main house too! Whether it’s a mini split, HRV, ERV or even a larger commercial system, Trey is your guy!

Trey does a fantastic job. He shows up on time and is very diligent. Couldn't be happier with the service y'all provide!

Very polite and efficient

Clean, efficient and the price is right. What more could you ask??

Mark did a great job cleaning our heat pumps and explaining how it is done. I would highly recommend this group any time for keeping your heat pump system efficient and clean.

Very happy with service.

Excellent job. Friendly and competent service. Thank you

The cleaner was amazing. Thorough, really nice. Great experience!

Efficient, friendly, knowledgeable. As soon as he saw me answer the door with a mask, he put one on himself. Thanks. And one of my cats followed him everywhere, fascinated. Everything was cleaned up.

Very professional job.

Very professional

Gus did the job quickly and efficiently, and he's such a nice man! I'm sorry he's leaving for Maine.

The service technician showed up right on time and was very personable, knowledgeable and professional. Answered all my questions in a very straightforward manner. Very positive experience.

The guys were super friendly and very thorough with their work!

Super nice guy and very professional

The crew was great, thorough and helpful. Went above and beyond to try and help source missing parts for our units and were generally kind. Will absolutely be working with them again.

Gus is a pleasure to deal with. Look forward to working with Seth in future years.

We Clean Heat Pumps is a my 1st choice for maintaining my mini splits. The service is great. If you are having issues with a unit they’re right there to help. They provide an excellent service.

great and quick and I can finally run my mini split again.

Great service, thanks!

Great service - Levin was thorough, meticulous and amiable. My phone interaction with office staff was also great and their pricing is very reasonable.

John French did a great job - thank you for the great service

My Mitsubishi mini-split needed a “deep cleaning” The tech from We Clean Heat Pumps, Johnathan French was professional, knowledgeable, pleasant and neat. My mini-split is like brand new. I also want to mention the ladies I spoke to at the offices , they were professional and pleasant too. I appreciate We Clean Heat Pumps for calling me back to make an appointment when others in the area didn’t. The price was fair. I will be calling them again to clean my unit. Thanks, nicely done.

Tech was great! On time, polite, thorough and answered all questions or concerns.

Very nice service

Your technician, Levin, was on time, personable, explained what he was doing and cleaned our two condensers and five air handlers quickly. A thorough pro, like the technicians who have taken care of our system in previous years.

Technician was friendly, courteous, careful and exp.lained the process

Efficient and friendly service, clear communication from booking to arrival time and good explanation of work. Will use again. Thank you!

Steve is awesome! Thanks yall!

Came early. Great job. Terrific service.

The service was exceptional. My 15 year old units look brand new. Estevan was a pleasure, not only was he professional, but he actually seemed as pleased as I was to see all the dirt & debris be washed out. I will definitely be using them again. :)

Levin did a wonderful job on all levels. Hopefully I get him next cleaning in 18 months. Totally satisfied with the entire company.

Everything excellent. Timing, professional, pleasant.

I heard about this company through their underwriting support of public radio. I had been having my heat pumps cleaned by the company that did the installation but found them very expensive for what they were doing. The technician, Levin, Was really awesome. He was Extremely careful to keep everything clean and tidy. He explained everything he was doing and did a much more in-depth cleaning then had ever been done before. I watched while he removed the casing from the wall unit (which had never been done before) and power washed the roller/fan and other components. When he was done with the five wall units in my house and the exterior condenser everything Sparkled and worked much better than itpreviously. This is a real five star company and five star technician.

Just had my annual service and I'm always so impressed with their professionalism, thoroughness and kindness.

Technician was very polite and did a great job. No mess left behind at all.

Great service from a friendly, knowledgeable technician! Thanks Estevan!

I feel gratified after the We Clean Heat Pumps technician (Levin, in this instance) finishes and summarizes the condition of my heat pumps. Seeing how thorough they are doing the cleaning, i know that I'm good for another year! This is my third or fourth time using them and I'll continue as long as I have heat pumps! Highly recommended!

Technician Levin was courteous, respectful of our space, quiet, efficient and professional. His report and advice very helpful. Very highly recommended. 5 stars.

Great service! I have used them in the past at another location and they did a great job there. Estevan contacted me prior to his arrival to confirm the appointment. He arrived early and performed his task. He was very polite and did en exceptional job.

Great service, nice guy, very clean and thorough. Would highly recommend although pricey.

All clean!

Thank you for keeping my heat pumps working optimally! Every aspect of your service is great!

Levin was early and called to make sure that was okay. He was professional and thorough . A wonderful and complete job!

Very professional, accommodating and courteous representatives at the office and in field. Always on time and communicative. Fair rates and nice neat work. We appreciate you. Thanks.

great experience, detailed team, highly communicative, already booked for next year!

Good service and very efficient. Thank you

Justin was very professional and knowledgeable. He did a fantastic job.I will definitely use, We clean heat pumps again.

Leif was prompt and thorough with cleaning. He showed me details of another filter in the units, that no one showed or explained to me in over eight years. I will definitely use again.

I have searched for 2 years for a company to clean my mini splits. A CARRIER business refused to come because I was 1 hour & 5 minutes away. Five minutes over their allowed service area. Ridiculous. I kept searching and found "We Clean Mini Splits". Great reviews. So I took a chance and called. Had an appointment in no time. They came this morning, did deep clean on them. They definitely needed one. Matt did a Wonderful job. He was very neat, professional and answered any questions I had. So glad I found this company. Highly recommend them. A. Smith Northfield, MA.

thorough job, answered all questions and explained the process Friendly and courteous

John was efficient and super tidy, and freindly!

Everything is working great!

I have used this service each year since installing mini-splits. Their tech Patrick always does a fantastic job. Great communication, friendly demeanor, works efficiently and always leaves a clean workspace and does a double-check walk around afterwards. He's always done a fantastic job explaining things - though at this point our cleaning is straight forward and routine, but still very thorough. The only reason its not 5 star review is that over the past several years, the appointments have always had to be rescheduled.

Great service, clean and professional. Highly recommended.

Jon was very professional and did a great job.

Jon did a great job as always! Very thorough, professional and friendly - thanks again!

Very pleasant and professional

Great job, very thorough. Will highly recommend

Everything was perfect! Now I am hoping my daughter can breath better with the cleaning and installing of our new filters. Thanks.

EXCELLENT SERVICE

Very professional and friendly.

John C was the Tech who did an extensive cleaning of my heat pumps and the outside distribution unit. Careful. Excellent work and knowledge of them both. Will I receive an invoice now or is GMP still covering it? Thank you. DHW He took photos of everything

Super nice service man and very knowledgeable. He did the best job I've had done.

The tech, John was fantastic! He took care of both of our heat pumps, one being 8 years old and extremely dirty. When done they both looked brand new and we could tell they operated more smoothly. That new efficiency will translate into some utility savings! Could not have sent a better representative for your service.

My wife and I appreciated Mauve's excellent work. Thank you!

Maeve was great!

Clear communications, arrived on time, thorough cleaning. Maeve took the head unit apart and did a very thorough job cleaning it out. Last time another vendor did it, all they did was clean the air filter. We will be repeat customers.

John was thorough! Educated me while making sure EVERYTHING was going to run well! Excellent Service!

Maeve was wonderful! On time, friendly, professional. I am new to Heat Pumps and appreciated Maeve's helpful tips on keeping the pumps operating at full efficiency.

Mark did an awesome job. Very polite.

They did a great job cleaning our indoor and outdoor heat pumps, showed up on time and did exactly what was advertised. Would use them again.

Another great visit by the technician at We Clean Heat pumps. They cleaned two inside units and an outdoor compressor and they all look amazing now.

Friendly, personable, quick and efficient service! Thank you so much.

John did a great job :)

Absolutely LOVE, LOVE, LOVE We Clean Heat Pumps. We have NEVER had a problem. There really is no other company I trust...we have been with them from the first day we had our heat pump!!!

Tech, Mark, was polite, professional and informative and did a GREAT job. I've already recommended this company to other heat pump owners.