How to Identify a Dirty Heat Pump

Signs Your Heat Pump Needs Cleaning

The easiest way to know if your heat pump needs cleaning? Check the date of your last service.

If a year has passed, it’s time for a deep clean. Here are some other telltale signs your heat pump needs attention.

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  • Higher-Than-Usual Energy Bills

    If your energy costs suddenly spike, it could be due to a struggling system. A clean heat pump operates more efficiently, reducing power consumption and saving you money.

  • Dripping or Pooling Water Around the Unit

    Excess moisture or water dripping from the system can signal clogged drainage / condensate line that needs attention. Left unchecked, this can lead to water damage, mold growth, and compromised system performance.

  • Weak or Inconsistent Airflow

    Reduced airflow can mean dust and dirt are clogging the fan or filters, forcing your system to work harder and consume more energy. If the air feels weak or sluggish, it’s time for a clean.

  • Unpleasant Odors

    A musty or foul smell from your indoor unit often signals mold or bacterial growth within the system. This buildup impacts indoor air quality, circulating contaminants throughout your home.

  • Visible Mold or Debris and Discoloration

    If you see mold, discoloration on the interior head fins, or debris ejecting from the unit, the system’s internal components need immediate cleaning to restore safe and efficient operation.

  • Noticeable Loss in Heating or Cooling Performance

    If the system struggles to reach the set temperature or stops heating or cooling entirely, clogged filters and components may be the cause. Regular cleaning boosts efficiency and extends the unit’s lifespan, helping you avoid unexpected breakdowns.

It's Just Like Changing The Oil In Your Car Or Having Your Chimney Swept

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Frequently Asked Questions

Get answers about maintenance, indoor air quality benefits, system efficiency, and more.

  • Do I Really Need an Annual Heat Pump Cleaning?

    Absolutely. Annual cleaning is essential to maintain your heat pump’s efficiency, much like changing the oil in a car. Without yearly maintenance, your mini-split heat pump has to work harder to meet your heating and cooling needs, causing increased wear and raising the risk of breakdowns. Regular maintenance helps prevent costly repairs and keeps your system performing at its best.

  • Will a Cleaning Fix the Problem with My System?

    If your heat pump isn’t working correctly, or you’ve noticed water pooling, mold, or strange odors, a thorough cleaning can often solve these issues. However, if your system won’t turn on or shows error messages, additional service may be necessary. Regular deep cleanings help prevent these problems, restoring efficiency and enhancing performance.

  • Will Your Service Improve My Allergies and Indoor Air Quality?

    Yes! Mini-split heat pumps continuously circulate air over the heat exchange coil, naturally gathering dust, mold, pollen, and other allergens. Our annual deep cleaning removes these contaminants, enhancing indoor air quality by preventing pollutants from recirculating in your home. Without this cleaning, the system can worsen indoor air by spreading these allergens.

  • I Clean My Filter Twice a Year; Isn’t That Enough?

    No, it’s not enough. While cleaning your filter is important, it only addresses part of your system’s maintenance needs. Dust, mold, and debris also build up on internal components—such as coils, fans, and blower wheels—that filter cleaning doesn’t reach. Over time, this buildup restricts airflow, reduces efficiency, and can lead to costly repairs. A professional deep cleaning annually removes these hidden contaminants, keeping your heat pump operating safely, efficiently, and for a longer lifespan.

  • Do You Ever Subcontract Your Services?

    No, we don’t subcontract our work. Every technician is directly trained and employed by us, ensuring consistent quality in every job. However, we do partner with installers who prefer not to handle maintenance themselves, providing our professional service as their maintenance partner. We uphold the same high standards and expertise in these partnerships, ensuring exceptional care for all our clients.

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