Our Reviews

We have two condensers and four mini-splits, all installed in 2019 and never serviced until March 2026. In particular, one of the mini-splits (located in a bedroom) was filled with mold and other grossness. Although not as severe, the other splits needed attention. Mark was professional, well spoken, well informed and answered all our questions. He explained what he was doing throughout the process. At completion, each unit was spic and span and just like new!

We Clean Heat Pumps has been reliably servicing my rental property heat pumps for 3 years. Everyone is pleasant and professional. Kirk does an amazing job. He communicates clearly and is extremely personable and accommodating.

excellent professional service

Great service and serviceman!!!

Good work and a friendly and professional service technician.

I would highly recommend We Clean HeatPumps to anyone needing this service . Highly professional and very nice, friendly young man who explained everything before he started .

Great communication and prompt service…with a smile.

Always very friendly and professional. I highly recommend them!

Andrew was very efficient and professional.

Leif was great! I had a timing issue and was late to the property for the appointment but Leif was super accommodating and helpful. Service was quick, efficient and respectful of cleanliness. Would recommend to anyone needing their mini splits cleaned!

These folks are awesome! Knowledgable, kind, efficient. The best service.

Good communication. Pleasant, fast, efficient work.

Our tech's name was Gus. He's cleaned our heat pump before in our condo building in Burlington. He was conscientious, worked quickly and didn't leave any mess. Very friendly, pleasant to talk to.

all issues resolved

Jake did an excellent job, and is all around a very personable and nice guy. Thanks so much for everything, Jake!

As the previous times we received a professional and efficient service. I highly recommend this company.

Friendly, flexible, competent, professional. Thanks so much

Extremely professional!! We were very impressed with the quality of care and how knowledgeable the technician was. Very glad that we had chosen this company for the cleaning of our heat pumps.

Always professional. Don't plan on using anybody else!

Amazing to fee the gumk that came out of my units. Now they look wonderful! Mark did a fabulous job!!!!!

Patrick from We Clean Heat Pumps was professional, friendly and did a great job on our Fujitsu mini splits. We highly recommend the company.

Thank you very much for your service! The office staff was professional and courteous, pricing is transparent and service started on time, as promised. Special thanks to the technician, Mark, who was extremely kind and knowledgeable! Overall: an excellent experience!

The technician was excellent - helpful and clearly cared about delivering good service.

John did a great job. He was meticulous and thorough.

Patrick is an amazing tech. He does excellent work, is personable, intelligent and informative about the cleaning process and minisplits. He's also very respectful of the home and keeps his work area clean and contained. No mess for me to clean afterwards. Thank you!!

Way too expensive for the level of service i received. I will be looking for an alternative in the future.

Very friendly and knowledgeable. I was able to ask a lot of questions and answers to all of them. Did an amazing job!!

I couldn't be more thrilled with this service and this company! My heat pumps are about five years old and were filthy, but I also noticed a decrease in output and the units had become a little noisy when the fans were operating. From the moment I contacted the office to set up the initial booking, the pre-appointment communication, and the cleaning itself, every person was knowledgeable, responsive, and professional. Emails were answered quickly and I appreciated the reminder phone call and the text to tell me the technician was on the way. The technician, Nate, was punctual, which I really appreciate. The cleaning took about 6 hours and great care was taken to keep each area in the house protected and clean while the maintenance was performed. The units have now been restored to their original efficiency; the air quality is much improved, they are whisper-quiet, and the output is fantastic! Because the technician was here for longer than I estimated, I braced myself for a higher bill than quoted. Nope - the bill was exactly as estimated! Payment was seamless and quick online. I will be scheduling yearly cleanings going forward and recommending this service to everyone I know with heat pumps.Thanks for the absolutely great customer service!

The technician was fast and thorough and courteous.

We Clean Heat Pumps is a great company to do business with! I've hired them every year since hearing about them, and the results are always the ones I need. The office staff is helpful, as when I had to reschedule this summer. The technicians who come here do their work in a timely fashion, and the heat pump is always instantly stronger sounding when they leave. Thank you, all!

We have two condensers and four mini-splits, all installed in 2019 and never serviced until March 2026. In particular, one of the mini-splits (located in a bedroom) was filled with mold and other grossness. Although not as severe, the other splits needed attention. Mark was professional, well spoken, well informed and answered all our questions. He explained what he was doing throughout the process. At completion, each unit was spic and span and just like new!

We Clean Heat Pumps has been reliably servicing my rental property heat pumps for 3 years. Everyone is pleasant and professional. Kirk does an amazing job. He communicates clearly and is extremely personable and accommodating.

excellent professional service

Great service and serviceman!!!

Good work and a friendly and professional service technician.

I would highly recommend We Clean HeatPumps to anyone needing this service . Highly professional and very nice, friendly young man who explained everything before he started .

Great communication and prompt service…with a smile.

Always very friendly and professional. I highly recommend them!

Andrew was very efficient and professional.

Good communication. Pleasant, fast, efficient work.

Our tech's name was Gus. He's cleaned our heat pump before in our condo building in Burlington. He was conscientious, worked quickly and didn't leave any mess. Very friendly, pleasant to talk to.

all issues resolved

Gabriel was excellent - very informative

We've used them for years. They are prompt, reliable and considerate in our space.

Our tech Maeve was very helpful, polite, and took extra time to chat with us about suggested upkeep. It was clear that providing a great experience was important throughout the interaction. The service was timely, affordable, and exceeded expectations. Great tech and great company! :)

My experience with Levin was great. He was knowledgeable, professional, and courteous. He listened to what my issues are, took pictures, and explained what Viking would be able to do. He reassured me that Viking could handle what I needed to have done. I was very satisfied when he was done. Because of him, I am confident that the work you will do will be beyond satisfactory.

Excellent work and tech was very polite.

levin was very prompt and efficient and polite.

We Clean Heat Pumps has serviced our heat pumps for four or five years now. Always pleased.

Steven was efficient, polite, and pleasant to deal with. Will be using your services again.

Levin, the service tech, was fantastic. He educated me on what goes into the cleaning of the systems and where to look for dirt and dust buildup. He was very friendly and knowledgeable. The company itself was great to work with. I received a reminder text the week before my appointment and a text the day of to let me know the tech was on the way. I highly recommend these guys.

Outstanding customer service for an unusually difficult mini-split cleaning! Our unit was inset in a tight space, and it took two technicians working carefully together just to access it. They were professional, patient, and clearly experienced in handling tricky situations. What could have been a frustrating job was handled smoothly, with great attention to detail and respect for our home. The system is running beautifully now, and I truly appreciate the extra effort they put in to get it done right. Highly recommend this team for anyone needing reliable, thorough mini-split service—even in challenging setups!

Jonathan was very thorough and friendly. Did a great job. Very happywith the service!

Levin was great. Knew what he was doing and very professional. Thank you!

Justin is top notch, professional and very knowledgeable!

Called the company and Matt answered all my questions. They are honest and reliable, and provided great service. Matt did a thorough clean up of my mini splits, it has been two months since then and the units are in great working shape. 100% recommended.

Your service guy encountered extra work here. He chose to remove hardware wire we'd wrapped around the exterior unit so he could clean it properly. It wasn't easy, yet he was very nice about it. He was clearly set on doing his job well.

Excellent service and good person seeing to it! Thank you so much.

I was very pleased with the service performed. The tech cleaned 2 heat pumps and the difference was day and night in both appearance and performance. I had waited about 3-4 years before getting it cleaned and i will not wait that long ever again. Thanks again for the prompt service!! I will absolutely have you back out again. THANK YOU!

Look no further for your heat pump maintenance needs. Kirk was a delight to work with. On time, knowledgable, great service. Highly recommend!

Wow, what a difference! It was hard to notice, the cooling ability of my mini splits was declining. After Trey and his staff were finished, it was night and day. Everything was handled, moving of furniture, and putting it all back perfectly. I've tried cleaning them myself though spent two days and got them nowhere close to how they are now (and it was miserable work). Great result, I wish I had known about them sooner.

Trey was efficient and thorough, and now my mini split is clean and functioning great. Thank you.

Great work. He completed it fast and very clean area. Had the unit serviced . We will be using him again .

Super friendly and professional thorough and fast . Highly recommend . We are on the annual schedule for our split heater / ac maintenance now !

The best in the biz, hands down! 🤙🏼

Trey is the best in the biz! Would recommend to anyone, 11 out of 10 rating

Trey and his crew were awesome! They were great with scheduling around business needs and worked cleaned. Thank you!

Trey did a thorough job cleaning my minisplits. He is a great worker who cares about what he is doing. I highly recommend him.

Your guy was very good and very professional. Thank you Darlene

What a great company! On time communication is awesome & very respectful tech. Thank you Justin .

Excellent customer service which includes product knowledge, on time and throughly cleans the mini-split. Five stars!!!

As usual your tec did a great job! Thanks Matt!

The entire experience from start to finish was wonderful.! Gus was on time, extremely professional and did a great job. When I had a question after the work was completed, Gus called me right back and stayed on the phone for several minutes to answer my questions. I would highly recommend them to anyone. They have earned our business in the future.

Wonderful customer service. Squeezed us in before a real estate closing. Thank you

Our Tech did a fabulous job cleaning and serving our unit. Arrived on time, did a thorough job - Highly recommend!

Leif was great! I had a timing issue and was late to the property for the appointment but Leif was super accommodating and helpful. Service was quick, efficient and respectful of cleanliness. Would recommend to anyone needing their mini splits cleaned!

Leif was super thorough and efficient. He answered all my questions and did a great job. Highly recommend!

Leif Rotsaert Was efficient and very pleasant to deal with

John was prompt and very professional. He explained the process and answered all my questions. The work was thorough and he left no trace. Will recommend him and your service to others. Thanks!

Leif did a fantastic job cleaning the unit! Highly recommended!

John has been our cleaning technician for the last thre e cleanings. He is knowledgeable, he cleans up his work and accomplishes the job in a timely fashion . Thank you John for your professionalism.

We Clean Heat Pumps is a great company to do business with. Great job, great customer service, reasonable.

Gus is fantastic… did a great job! Thanks!! Matthew

Dan was great - pleasant, efficient, informative and responsible. Could not have been handled any better.

Eddie and Ryan were excellent. On time, extremely careful, very knowledgeable and experienced. Other cleanings don't compare. Highly recommend. Let the installers do the install of your system and hire We Clean Heat Pumps to maintain it...it will run perfectly for years.

Leif was thorough, efficient, and personable. He explained things while he was doing them if I cared to watch and he gave me a summary when we were all done of the status of the mini splits prior to cleaning. Would definitely use again!

Great & thorough service

Punctual, careful and educational.

Very efficient and convenient service

Great job thank you for your Service today

These folks are awesome! Knowledgable, kind, efficient. The best service.

Jake did an excellent job, and is all around a very personable and nice guy. Thanks so much for everything, Jake!

Patrick is prompt, efficient, polite, tidy, and friendly. Good work!

They're extremely professional and quick to come when needed. Fair prices and grateful for the breakdown of why certain things are needed for those new in the industry. They know their business for sure!

Jacob was great! Personable & Professional. Very reasonable price.

Tech kept me informed, was friendly and did quality work!

Wonderful technician (Estevan). Took good care of our home while servicing 5 units.

First time using We Clean Heat Pumps. They were on time, the price was fair and the young man, Levin, who cleaned our mini-split was SO lovely. He answered all my questions with a smile and I can be a relentless. Great disposition. A/c working beautifully. Would definitely recommend and use them again.

On time on the dot , clean fast great job , respectful of property and listened to my consideration

Our (my wife and I) originally hired "We Clean Heat Pumps" because our minisplit was leaking water and we were informed (by a serviceman from a different company) that the unit needed a cleaning. The WCHP serviceman did an excellent job. He not only cleaned the unit, but he also discovered that the actual source of the leaking was from damage done by mice that had eaten through a tube for water drainage inside the unit. He also found the hole where the mice were entering the unit. The serviceman was very informative and took the time to explain the problem. He was a pleasure to work with.

We Clean Heat Pumps is a my 1st choice for maintaining my mini splits. The service is great. If you are having issues with a unit they’re right there to help. They provide an excellent service.

great and quick and I can finally run my mini split again.

Great service, thanks!

Great service - Levin was thorough, meticulous and amiable. My phone interaction with office staff was also great and their pricing is very reasonable.

John French did a great job - thank you for the great service

The best draft cleaning services around!!

Had a great experience with the tech Levin. He was actually a little early than scheduled, performed the work meticulously and answered all my questions I had regarding units conditions, condensate drain issues, etc. A very professional experience and would highly recommend them and Levin.

Good service and very efficient. Thank you.

Justin is the best! Our beer lines/faucets are super clean every two weeks!

We Clean Heat Pumps did an awesome job start to finish. Regular communication. Technician arrived right on time. He was professional and down to earth. I had another guy try to clean my heat pump, but his experience was limited. The We Clean Heat Pump Tech super cleaned the unit ( it had been years) and now it’s blowing far more air volume, totally clean, and he took the time to polish the exterior making it look brand new!

great job!

Your team arrived on time explained everything and answered all my questions.

This was the first time we’d had our heat pump system (7 units with 2 compressors) professionally cleaned since we installed them in 2019. (And boy, did they need it) Our tech, Esteban was a consummate pro. He explained what he was doing at every step of the way, offered to answer any questions, and was respectful and personable to boot. Would highly recommend We Clean Heat Pumps to anyone who is looking to maintain and optimize their equipment.

Daniel was great. On time, super nice guy. Walked me through the maintenance process and was swift. Definitely using this vendor for annual maintenance of my mini split system.

Esteban arrived as scheduled and was very efficient. Glad he readied our system for the winter.

The WCHP technician arrived on time. He was well organized and came with specialized equipment and did a great job cleaning our heat pumps. We are completely satisfied with the service and experience.

WCHP's technician was prompt and courteous. Everything about the job was done efficiently and with ease. Communication was great. I use them every year to clean my split system.

Knowledgable, arrived on-time

Levin was early and called to make sure that was okay. He was professional and thorough . A wonderful and complete job!

Very thorough and courteous. Highly recommended!

Everything was perfect! Now I am hoping my daughter can breath better with the cleaning and installing of our new filters. Thanks.

Very knowledgeable and professional. Great job Leif!

We Clean Heat Pumps is a friendly and efficient service. Melissa in the office was responsive and easy to work with and Lief the technician was timely, respectful and thorough! We will definitely use them again!

Gus was very professional. On time, courteous, and efficient.

Punctual and professional

Serviceman was very good. Only reason it was a 4 instead of a 5, was they had to reschedule me 2 times. Otherwise satisfied with service and price

Excellent service

John was very helpful, glad he lives here on Martha’s Vineyard!

Excellent work and great customer service.

The serviceman arrived on time, showed me each step and answered any questions knowledgeably. He was a nice person and finished about the time he predicted. Pricing was fair and I would recommend them and plan to use them again.

The technician Steve did an amazing job! He really knows his stuff and pays attention to all the little details. I asked him a ton of questions, and he was super patient and answered everything. I’m so glad I got my mini split deep cleaned. Yeah, the price is a bit high—but honestly, if everyone worked like Steve, I wouldn’t mind paying it. I really love the job he did, and I’ll definitely be asking for him again next time. He’s the best! 👍🌹

The technician, Eddie, was incredibly polite, very considerate, and highly professional. And the system now works much more efficiently, cooling faster and holding temps where they’re set. We should have done this sooner.

Jon was outstanding. Thorough, informative. Great service

Our minisplits are always so clean afterwards! Patrick is great too. We get ours cleaned yearly and it makes a huge difference. I highly recommend. They go above and beyond what typical HVAC companies do to ensure your minisplit units are working great.

Excellent work done by Jon- he is great!! I recommend them

Professional and knowledgeable staff. They ensure to keep the area clean as they work and helpful with maintenance tips and tricks.

This is the second time I’ve had We Clean Heat Pumps service my mini splits and condenser. The technician Devin was on time and friendly. He explained the cleaning process thoroughly and answered all of my questions. I appreciate the great heat pump service and customer service.

Great friendly service

Great service! On time and friendly. Thx

very knowledgeable

Excellent hob he did. Very polite and quiet and respected my house rules of covering his shoes. Cleaned up very well after leaving.

I highly recommend We Clean Heat Pumps. Their technician was excellent. She did a superb job and didn't mind my partner (who's an engineer) watching and asking questions. She was professional, efficient, and cleaned up well after the job.

Service was friendly and professional.

I believe this is the third time I have used WCHP. Each time I appreciate the timeliness and workers professionalism. Another reason which is key is a good job for the very best price around.

I had to clean the interior head after she was done and the interior filters. Very poor quality of professionalism. And she left a mess on the porch and railing where she attempted to clean the filters. The covers for the screws are missing as well. Too bad because I’ve used them a few years ago and they were great.’

Easy to schedule. Respectful and intelligent tech. I will be using them in the future.

Heat Pump cleaning. Very good communication with scheduling. Maeve (our technician) did a great job and was very good with our dogs. Very satisfied.

The technician did not ensure the drain hose was clear. This resulted a the wood floor being soaked over night. I sucked out a bunch of debris the next morning with my shop vac.

The service was great m, Maeve was great but we think it may need a repair as it is still emitting a bad smell.

Service person was prompt, very friendly, and efficient.