Our Reviews

Very responsive, on time, thorough, knowledgeable and friendly!! I will be recommending them to my friends!

The heat pumps were cleaned well with friendly service

Technician was very polite and did a great job. No mess left behind at all.

Did a great job and showed me a cap that I can use to protect the unit from snow coming off the roof.

Great service from a friendly, knowledgeable technician! Thanks Estevan!

I feel gratified after the We Clean Heat Pumps technician (Levin, in this instance) finishes and summarizes the condition of my heat pumps. Seeing how thorough they are doing the cleaning, i know that I'm good for another year! This is my third or fourth time using them and I'll continue as long as I have heat pumps! Highly recommended!

Fantastic tech was here and did the annual cleaning of our 3 heat pumps…professional and personable…we look forward to their annual visit. Thanks We Clean Heat Pumps, see you next year!!! 👍

Technician Levin was courteous, respectful of our space, quiet, efficient and professional. His report and advice very helpful. Very highly recommended. 5 stars.

Excellent service, responsive, punctual, great communication, friendly staff. We've been using this company for years, and we're always pleased.

Jeremey was great. Very knowledgeable about the system and cleaning.

Easy scheduling, technician showed up on time, the service was professional. Would recommend!

The appointments were easily scheduled and Mark was prompt and completed the work efficiently.

Great service! I have used them in the past at another location and they did a great job there. Estevan contacted me prior to his arrival to confirm the appointment. He arrived early and performed his task. He was very polite and did en exceptional job.

Called the company and Matt answered all my questions. They are honest and reliable, and provided great service. Matt did a thorough clean up of my mini splits, it has been two months since then and the units are in great working shape. 100% recommended.

Very professional, and showed in detail what they were cleaning.

Do not hesitate to call this company! Justin came out and did a fabulous job on our minisplits. He was courteous and professional, left the house as clean as he found it and the units now are sparkling and running like new, and that's saying alot because they are over 10 years old! We're so happy this company exists and plan on having them back every year. Thankyou for all your hard work Justin!

Great job! Made a big difference! Professional, friendly, thoughtful.

it was quick to schedule, they came on time and were nice and clean. made this yearly chore easy to deal with.

Our service tech was Eddie. Very polite and professional!

The technician arrived a bit late, but I was called first. He was careful and considerate of my home in doing the necessary cleaning. Good job.

Professional, punctual & effective!

Our technician, Eddie, arrived early, and was polite, professional, and very knowledgeable. Would highly recommend him.

John as terrific! He first described what he was going to do, helped move furniture, and then told me what conditions he was seeing. He made recommendations for problems he uncovered, and showed me what to keep an eye on. He explained mechanical function, and how to do maintenance that I can do. This was an informative and positive experience. Thanks John!

Everything was done so thoroughly that I have great confidence in my system during these frosty days

Johnathan is a delight to work with! Very helpful in getting our draft line up and running again.

I had a good experience with this business. The tech clearly knew what he was doing and was engaged in the work. I’m looking forward to a more efficient heat pump!

The technician arrived on time with texts explaining his ETA. The technician was friendly and professional. I was happy with the service.

On time and did the work well. Thanks!

Justin arrived on time with prior notice upon leaving the prior job site. He was very polite, informative, and his work was very thorough from cleaning to final cleanup. On the whole, very professional.

Jon was on time, efficient, and thorough.

They do a very deep and thorough cleaning beyond what you will get in most places. Mark was fantastic and helped me learn how to keep my heat pumps in optimal condition..

Matt was friendly, knowledgeable, thorough, and tidy. Can't ask for more!

My cleaner was thoughtful, courteous and full of useful information about the workings of heat pumps. Great!

Matt showed up right on time and got right to work. He got the job done professionally and efficiently, and you'd never know he'd been there by how clean he left the two spaces. Highly recommend!

Excellent service. Clear communication. Polite, efficient, thorough technician.

Matt was knowledgeable about the servicing of our mini splits. He told us everything he was going to do before he did it.

The technician showed up on time and was very professional. I was thankful he took his shoes off and covered anything that may have gotten dirty while he was cleaning my heat pump. He did a great job!

Very happy with the service! We have this service through the rental program with our utility company. However if we had to pay for the service we would 100% pay and keep this great service! Very good company.

He was friendly and competent.

Great service as usual. Matt was friendly and conscientious of keeping the world area clean. I love that they are proactive and call me every year to remind me to schedule the clean.

They communicate very well and make the process easy.

Matt arrived at the designated time. Was very courteous and friendly. He set right to work, cleaned up after himself and explained what needed doing after his departure. Most pleased with this organization .

This was our first experience with We Clean Heat Pumps - the tech they sent was friendly, efficient and was in and out to service our unit in a little under an hour. I'd highly recommend!

Great job! Matt came on time, explained what he was doing, and gave me some advice about how to keep everything clean I’m working well.

The technician was a Dartmouth grad with aspirations to become a city planner. He asked several questions about our preferences and was giving our 8 pets lots of attention, He did a very thorough job of cleaning two heat pumps and discovered a mouse nest in one, He suggested putting steel wool around the hole to the outside.

Called the company and Matt answered all my questions. They are honest and reliable, and provided great service. Matt did a thorough clean up of my mini splits, it has been two months since then and the units are in great working shape. 100% recommended.

Your service guy encountered extra work here. He chose to remove hardware wire we'd wrapped around the exterior unit so he could clean it properly. It wasn't easy, yet he was very nice about it. He was clearly set on doing his job well.

Excellent service and good person seeing to it! Thank you so much.

I was very pleased with the service performed. The tech cleaned 2 heat pumps and the difference was day and night in both appearance and performance. I had waited about 3-4 years before getting it cleaned and i will not wait that long ever again. Thanks again for the prompt service!! I will absolutely have you back out again. THANK YOU!

Look no further for your heat pump maintenance needs. Kirk was a delight to work with. On time, knowledgable, great service. Highly recommend!

Kirk was highly professional and courteous. He thoroughly clean our mini splits and condenser quickly and efficiently. I would highly recommend "We clean heat pumps"!

Very thorough cleaning of all pumps. Polite and courteous technician. Great communications concerning arrival times.

Courteous, informative, thorough and timely. Great service!

Great service, good communication and professional technicians.

Courteous, explanation of process was very clear.

They arrived quickly, performed the service, and were professional in all interactions.

Mark was very helpful and did a great job cleaning the outside unit.

On time, courteous service done quickly.

Very pleased with the service… the tech found an issue and followed through with a resolution

We Clean Heat Pumps communicated well, sending messages to remind us about the cleaning appointment and to pinpoint the arrival time of its technician/cleaner. Mark was very pleasant and answered our questions thoroughly. We were very pleased with the service we got.

Trey did a thorough job cleaning my minisplits. He is a great worker who cares about what he is doing. I highly recommend him.

Your guy was very good and very professional. Thank you Darlene

What a great company! On time communication is awesome & very respectful tech. Thank you Justin .

Excellent customer service which includes product knowledge, on time and throughly cleans the mini-split. Five stars!!!

As usual your tec did a great job! Thanks Matt!

The entire experience from start to finish was wonderful.! Gus was on time, extremely professional and did a great job. When I had a question after the work was completed, Gus called me right back and stayed on the phone for several minutes to answer my questions. I would highly recommend them to anyone. They have earned our business in the future.

Wonderful customer service. Squeezed us in before a real estate closing. Thank you

Our Tech did a fabulous job cleaning and serving our unit. Arrived on time, did a thorough job - Highly recommend!

Tech was pleasant, efficient, neat, and informative. Excellent, prompt service. I was very pleased.

As always Tom is happy and willing to fix anything that comes up. HIs willingness and knowledge makes it a simple and enjoyable business collaboration

Gus from We Clean Heat Pumps was out to my house today to clean three Mitsubishi units along with the outside compressor. Polite, professional and I was very impressed with his work! Gus took the time to go through each unit to clean and confirm working condition. I invested a lot of money a few years ago to install these units and it is great to know that I have We Clean Heat Pumps available to maintain these units for years to come!

Great company to work with. Always very detailed and have excellent communication!

Trey with We Clean Heat Pumps, Charleston, SC just finished cleaning our mini-split in the ADU above our garage. He did an amazing, thorough job, and I couldn’t be happier with his service. He was on time, courteous, professional and explained the entire process and answered all of my questions. I would highly recommend Trey for all of your HVAC cleaning needs! I’m also scheduling a cleaning for our system in the main house too! Whether it’s a mini split, HRV, ERV or even a larger commercial system, Trey is your guy!

Trey does a fantastic job. He shows up on time and is very diligent. Couldn't be happier with the service y'all provide!

Jake was terrific. He clearly knew what he was doing and did the evaluation and cleaning of our minisplit system thoroughly and efficiently. He was professional, courteous and was a pleasure to work with. We are very pleased with WCHP and Jake.

Clean, efficient and the price is right. What more could you ask??

Mark did a great job cleaning our heat pumps and explaining how it is done. I would highly recommend this group any time for keeping your heat pump system efficient and clean.

Very happy with service.

Excellent job. Friendly and competent service. Thank you

The cleaner was amazing. Thorough, really nice. Great experience!

Efficient, friendly, knowledgeable. As soon as he saw me answer the door with a mask, he put one on himself. Thanks. And one of my cats followed him everywhere, fascinated. Everything was cleaned up.

Very professional job.

Very professional

Gus did the job quickly and efficiently, and he's such a nice man! I'm sorry he's leaving for Maine.

The service technician showed up right on time and was very personable, knowledgeable and professional. Answered all my questions in a very straightforward manner. Very positive experience.

The guys were super friendly and very thorough with their work!

Super nice guy and very professional

The crew was great, thorough and helpful. Went above and beyond to try and help source missing parts for our units and were generally kind. Will absolutely be working with them again.

Gus is a pleasure to deal with. Look forward to working with Seth in future years.

Arrived early, very respectful of environment, did good job.

Great company that will go to extreme lengths to accommodate cleaning for people with the health issues and sensitivities. Especially if you have issues with mold, this is about as close as you can come to working with a really good remediatior without having to contract one, as they have taken their time to learn from a very respected expert on the subject and understand how to deal with getting rid of mold safely and effectively in a way most other HVAC companies do not. Marion is the point of contact and she is a kind, wonder person who will go above and beyond to help you with whatever you need. Highly recommended!

Great job. Nice guys. Worked fast and cleaned up. Thanks.

guys worked veryhard and fast to complete the cleaning.

Thorough, professional and pleasant.

Fantastic, easy quick job. Polite, knowledgeable, and tidy. thanks

He was considerate, professional, thorough. thank you

Excellent job done by technician, John! A no-mess strip down and spray on my 4 interior splits and exterior unit. The company name says it all and will be calling them again next spring. Thank you, We Clean Heat Pumps!

This is the third time you folks have cleaned our A/C and Heat Pumps. The air is cleaner, the units are more efficient and effective, and their longevity is increased. Your technician was great, as always.

Thoughtful, professional, personable technician. Good experience. Thank you.

Dan is awesome! Thanks yall!

These guys are the best! Cleaned up well and even cleaned the remote. Very impressive. Will refer to all my friends!

John was professional and efficient. What a great customer experience.

Dan is the BEST

You are awesome!! On time, great price, super professional. Thanks!!

Excellent, caring service! Wouldn't hesitate to highly recommend.

Technician was very polite and did a great job. No mess left behind at all.

Great service from a friendly, knowledgeable technician! Thanks Estevan!

I feel gratified after the We Clean Heat Pumps technician (Levin, in this instance) finishes and summarizes the condition of my heat pumps. Seeing how thorough they are doing the cleaning, i know that I'm good for another year! This is my third or fourth time using them and I'll continue as long as I have heat pumps! Highly recommended!

Technician Levin was courteous, respectful of our space, quiet, efficient and professional. His report and advice very helpful. Very highly recommended. 5 stars.

Great service! I have used them in the past at another location and they did a great job there. Estevan contacted me prior to his arrival to confirm the appointment. He arrived early and performed his task. He was very polite and did en exceptional job.

I heard about this company through their underwriting support of public radio. I had been having my heat pumps cleaned by the company that did the installation but found them very expensive for what they were doing. The technician, Levin, Was really awesome. He was Extremely careful to keep everything clean and tidy. He explained everything he was doing and did a much more in-depth cleaning then had ever been done before. I watched while he removed the casing from the wall unit (which had never been done before) and power washed the roller/fan and other components. When he was done with the five wall units in my house and the exterior condenser everything Sparkled and worked much better than itpreviously. This is a real five star company and five star technician.

Great service, nice guy, very clean and thorough. Would highly recommend although pricey.

All clean!

Thank you for keeping my heat pumps working optimally! Every aspect of your service is great!

Levin was early and called to make sure that was okay. He was professional and thorough . A wonderful and complete job!

Very professional, accommodating and courteous representatives at the office and in field. Always on time and communicative. Fair rates and nice neat work. We appreciate you. Thanks.

great experience, detailed team, highly communicative, already booked for next year!

Good service and very efficient. Thank you

super

Yet again, above and beyond level of effort and quality of service!

Very responsive, on time, thorough, knowledgeable and friendly!! I will be recommending them to my friends!

Jeremey was great. Very knowledgeable about the system and cleaning.

Easy scheduling, technician showed up on time, the service was professional. Would recommend!

Very professional, and showed in detail what they were cleaning.

Kirk was very knowledgeable and efficient. He showed me the areas of concern and made recommendations. He was very neat and clean. This was well worth it and I will schedule them for future cleanings.

Patrick offered an exceptional service!

Scheduling was easy, and reminders came regularly. Job was speedy and efficient.

Jeremy did our pump cleaning. He was very knowledgeable, courteous and friendly. We are very pleased with his work.

Your employee was very pleasant and explained what he was doing and was able to answer any of my questions

Ed was great. Polite and efficient. I would like to have him back when it's time to do the outside units. Thank You, Joel

The service person was polite and kept us informed and answered any questions we had.

Have been dealing with We Clean Heat Pumps for years now, customer service is great - their reminders help keep me on top of service times. The service techs have all been great, punctual, pleasant, thorough and thoughtful.

The communication is exceptional! I appreciate the reminders. And John is always friendly and efficient. I feel well cared for.

Service was friendly and professional

The tech who performed the service, Maeve, was on time, professional, courteous, and thorough. Even my grumpy dog approved of her work. If you haven't had your mini-splits cleaned, you should. They are so much more efficient with regular upkeep.

The heat pumps were cleaned well with friendly service

Did a great job and showed me a cap that I can use to protect the unit from snow coming off the roof.

Fantastic tech was here and did the annual cleaning of our 3 heat pumps…professional and personable…we look forward to their annual visit. Thanks We Clean Heat Pumps, see you next year!!! 👍

Excellent service, responsive, punctual, great communication, friendly staff. We've been using this company for years, and we're always pleased.

The appointments were easily scheduled and Mark was prompt and completed the work efficiently.

Mark did a great job! Very friendly, conscientious, and professional. Will definitely use We Clean Heat Pumps again. Thank you for a job well done!

John was great, very knowledgeable and experienced. He did a very thorough job, was very tidy and left our heat pump in great shape!

Thorough cleaning and great advice. Thank you!

Great experience. Polite and professional technician. Thank you!

Excellent and knowledgeable especially about the mold factor, which I was glad he said there were no signs of mold.

Kirk was so professional but also kind and considerate. I felt like he went above and beyond in the service; he’s great!

Super friendly! Quality and efficient work.

The service person was pleasant and efficient, but the control vent on the bottom of one interior unit is now stuck in the open position. Not sure what to do about that. Also the outdoor condenser was checked very quickly so I'm not sure if it was cleaned. I was informed that it was "OK."

Mark is great!

Have used We Clean Heat Pumps in the past. Pumps are quickly cleaned with maintenance tips. Knowledge and friendly staff. Good job.